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Home arrow Marketing Research News arrow Company News And Announcements January - June 2010 arrow uSamp Hones Client-Centric Focus with Newly Expanded Operations in U.S., Offshore
uSamp Hones Client-Centric Focus with Newly Expanded Operations in U.S., Offshore PDF Print E-mail
Written by uSamp   
25 Jun 2010
With New Offices in Connecticut and India, COO Suresh Subbiah Leads uSamp’s Strategic Plan to Provide Seamless Engagement for Clients 24/7 Around the Globe

uSamp, one of the world’s fastest growing online panel companies, has put the “think global, act local” philosophy into place with a new office in Connecticut to supplement California operations, and a newly formed project management team in India.

For uSamp’s clients, these developments provide a balance of local and offshore operations to ensure their online panel needs are met seamlessly, no matter the day or time or location.

“Our continuing expansion both in the U.S. and globally is an absolute necessity for meeting our standard of providing outstanding customer service to our client base,” said Suresh Subbiah, uSamp COO. “An east-west, U.S.-offshore operating model provides the groundwork for a truly client-centric focus.

“Many of our clients have research needs that extend well beyond American borders, and our consumer and business panels include panelists from six continents,” Subbiah said.  “It’s critical to have knowledgeable and well-aligned work teams who not only understand different cultures but are on the ground in multiple time zones to respond to client needs whenever and wherever they arise.”

uSamp has established an office in Trumbull, Connecticut, which opened in the second quarter of 2010.  Eight team members are in place there, joining the 35 staff members located at corporate headquarters in Los Angeles.

The new operation in India features a project management operation staffed by 15 professionals, along with an additional 31 people working in IT development.

About uSamp
Please visit:  http://www.usamp.com/   for more information

Encino,Calif. - 7 June 2010

Last Updated ( 25 Jun 2010 )
 
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