IntelligenceBank (www.intelligencebank.com) has recently launched the IntelligenceBank® online information management (SaaS) platform with immediate success for clients with end users across Australia, and in Asia and the US.
Digitised information grew 62%i in 2009 and is predicted to grow 44 times that by 2020, so the launch of this service is timely and is already generating interest from major corporates and government.
IntelligenceBank uniquely solves the paradoxical problem many marketing and insights managers face – having a deluge of customer insights, competitive intelligence, data, business performance and internal staff knowledge, yet operational people within organisations often do not feel they have ample information or access to information in order to do their jobs well.
The IntelligenceBank platform not only helps organisations manage and share their vast quantities of customer insights, business performance metrics, product information, staff knowledge and competitive intelligence, but it also automatically acquires in real-time, customer opinion from blogs, Twitter and live data feeds published on the web or on third party platforms.
IntelligenceBank comes with a rich suite of document management, business intelligence, media monitoring, and online collaboration tools which are all completely customisable, from a naming, content and access level perspective.
To ensure insights and data are easy to find, share and use, IntelligenceBank uniquely structures all of information such as reports, stakeholder knowledge, externally created customer opinion and competitive intelligence according to your products, channels, geographies and customer segments.
According to Tessa Court, CEO of IntelligenceBank, “Companies and government departments are expected to make evidence based decisions, but at the same time, they are being overwhelmed with the deluge of information available internally and externally.”
“IntelligenceBank solves this problem by providing a single platform that structures information from any source according to product lines, geographies and customer segments. This ultimately makes information easy to access, find and analyse.”
IntelligenceBank comes with several tools such as a document and resource library, internal innovation forum, business intelligence charting, RSS feeds dashboard, email alerts, extensive access permissions, advanced search and detailed usage reporting.
IntelligenceBank is flexible and customisable and the platform is currently used by its clients in Australia, Asia and the US as follows:
Information Sharing Platform for Marketing, Research and Sales Teams
Departments within large organisations use IntelligenceBank to manage and share across borders customer insights, competitive intelligence, and product, marketing, and key account information.
Innovation Portal for the Enterprise
IntelligenceBank can also be used as an innovation portal for staff to share and rate new product ideas, and to access the latest thought leadership information on their industry and competitors.
Information Extranet for Customers and Communities
Organisations and government departments can use IntelligenceBank to effectively and transparently share information with their customers and local communities.
IntelligenceBank Pty Ltd is a privately held, online information management company, offering businesses and government departments a proprietary, information management software platform (SaaS), self-hosted software and information management consulting services.
IntelligenceBank uniquely solves the paradoxical problem many organisations face – having a deluge of customer insights, competitive intelligence, data, business performance and internal staff knowledge, yet operational people within organisations often do not feel they have ample information or access to information in order to do their jobs well.
In addition to providing the technology platform, IntelligenceBank offers information architecture and implementation consulting services as well, to ensure IntelligenceBank is successfully launched and is used by its clients.
IntelligenceBank is based in Melbourne, Australia, and services its diverse client base in Australia, Asia and the US.
In 2010, IntelligenceBank was named “Best New Business” and “Business of the Year” by the Melbourne Business 3000 awards.
i IDC Digital Universe Study: http://gigaom.files.wordpress.com/2010/05/2010-digital-universe-iview_5-4-10.pdf