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Total 63 results found. Search for [ customer ] with Google

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1. Marketing Sciences Unlimited Expands Qualitative Team With Research Director Hire
(Market Research News/Market Research Companies New Appointments)
...earch is a growth area of the business and reflects our clients need to get a deeper understanding of their customers to help shape their strategic plans.  We have no doubt that her extensive cli...
Tuesday, 28 March 2017

2. Focus Pointe Global Announces Its New FPG Think Tank Platform
(Market Research News/Companies Latest Products)
...sueSTARS Product Use Research Experience™: a review program designed to generate honest and objective customer reviews to specific products online “Focus Pointe Global is always working to...
Thursday, 16 March 2017

...s contract will be to uphold and improve response rates to ensure we attain the most accurate perception of customer experiences, especially given the recent levels of dissatisfaction amongst some rai...
Wednesday, 08 March 2017

4. Hong Kong Consumer Confidence Shows Sign of Bottoming Out
(Market Research News/Latest Market Research Findings)
...or retailers and manufacturers to cater to the spending appetite and interest to capture the right group of customers,” said Ms Angel Young, Managing Director, Nielsen Hong Kong & Macau. &...
Tuesday, 21 February 2017

...ncreasing media fragmentation (45%), difficulty of calculating return on investment (42%) and understanding customer interactions across channels (40%) will be the key marketing challenges. “T...
Wednesday, 15 February 2017

6. New Video-Centric Mobile Ethnography Firm Launched
(Market Research News/Companies Latest Products)
...rs to have extended, real-life involvement in consumers’ lives – to live unobtrusively with our customers at home, work, or on-the-go. This level of intimacy simply isn’t possible wi...
Tuesday, 14 February 2017

7. TalkTalk Shows Signs Of Recovery As Sky Leads Paid TV Innovation
(Market Research News/Latest Market Research Findings)
...e and paid television – hint at a long-awaited recovery for TalkTalk.  Despite losing 14% of its customers during 2016 after its cyber security shortcomings, TalkTalk’s share of new a...
Monday, 06 February 2017

8. Luxury, In The Words Of Today’s Three Major Generations In The United States
(Market Research News/Latest Market Research Findings)
...e or describe luxury differently than do the American consumers they target as their prospective or current customers.  Accordingly, this column reviews the three generations' views of luxury...
Monday, 06 February 2017

9. New Year Spells New Growth For Chime Insight & Engagement Group
(Market Research News/Latest Company News And Announcements)
... up both quantitative and qualitative projects across a wide range of sectors including financial services, customer experience and transport. Prior to joining, Miles held the post of research directo...
Monday, 06 February 2017

10. Voxpopme Partners With Affectiva To Enhance Emotional Analysis Of Video
(Market Research News/Latest Company News And Announcements)
...and emotions of consumers and this partnership is set to benefit the world’s largest brands and their customers.   Voxpopme’s ability to capture, analyze and share video content at sc...
Tuesday, 10 January 2017

...mix is a solid opportunity for affluent marketers to turn them from that initial participation into regular customers as their financial profiles improve over time. Indeed, in the very valuable segmen...
Friday, 06 January 2017

12. Episerver Recognises Realise And Valtech As Leading Digital Agencies
(Market Research News/Market Research Events News)
... client win rate, which has seen the Episerver Digital Experience platform deployed across a variety of new customers. The success follows a period of continued growth and Valtech’s recent acqui...
Thursday, 10 November 2016

13. SSI And FidMe Launch Loyalty Rewards Program
(Market Research News/Companies Latest Products)
...arket research companies unparalleled access to millions of consumers and businesses for brand positioning, customer profiling, usage and attitude, media and advertising strategy, and competitive prof...
Wednesday, 09 November 2016

14. Trump Brand Triumphs: The President-Elect Effect
(Market Research News/Latest Market Research Findings)
...st-Election Day, overnight national survey conducted by Brand Keys, the New York-based brand engagement and customer loyalty research consultancy (brandkeys.com), revealed that in each of the seven (7...
Wednesday, 09 November 2016

...events, digital, print and experiences to help facilitate a deep connection between an organisation and its customers, ensuring that the customer is at the heart of everything they do. Insider is als...
Tuesday, 08 November 2016

16. Survey: The Ivanka Trump Brand Narrowly Avoids A Brand Boycott
(Market Research News/Latest Market Research Findings)
...p speaking about women in vulgar sexual terms, a study conducted by the New York-based brand engagement and customer loyalty research consultancy Brand Keys, Inc., revealed that 100% of the categories...
Thursday, 03 November 2016

17. MRS Delphi Group Launches New Report On How Organisations Use Data And Insight
(Market Research News/Latest Company News And Announcements)
... voice within the wider business, more needs to be done to break free of silos and proactively champion the customer voice. The MRS Delphi Group – an MRS think tank led by a collection of the m...
Thursday, 03 November 2016

18. Marketing Sciences Unlimited Expands Team With Senior Client Services Manager Hire
(Market Research News/Market Research Companies New Appointments)
...d from Tesco, where she held several commercial roles around the business. Claire was responsible for using customer insight and market research to optimise space and offer customers the right range a...
Tuesday, 04 October 2016

19. Phenomenal Growth Drives Unprecedented Surge In Hires At Chime Insight & Engagement
(Market Research News/Market Research Companies New Appointments)
...mon Rawlinson joins Chime Insight & Engagement as insight director, focusing on helping clients improve customer experiences using Watermelon’s range of real-time customer experience managem...
Tuesday, 04 October 2016

20. New Managing Director For Chime Insight & Engagement Group
(Market Research News/Market Research Companies New Appointments)
...ment Group from GfK where she held various senior roles, most recently as UK Managing Director of Brand and Customer Experience (BaCE). In this role, Pam led a team of more than 100 executives, workin...
Wednesday, 21 September 2016

By Kees Wolters, Mopinion Previously I have spoken about increasing online sales with customer feedback and focussed on collecting the right feedback, at the right place in the funnel. It is also vita
Tuesday, 20 September 2016

22. Brits Toast Sporting Success As Grocery Sales Grow
(Market Research News/Latest Market Research Findings)
...i and Lidl continue to grow – not only are both continuing to expand their store estates but existing customers are visiting more frequently and upping their basket size.  The discounters a...
Tuesday, 20 September 2016

23. Market Research Society (MRS) Launches Data Security ‘Toolkit'
(Market Research News/Companies Latest Products)
... Fair Data accreditation are vital pieces in this complex puzzle.  For compliance with new regulation, customer loyalty, brand profile, and much more, these trust marks play an essential role in ...
Thursday, 25 August 2016

...zon as being better, along with 80 percent of the very affluent. Notably, only1 percent of all Amazon's customers in the U.S.  rate it worse than other stores and sites where they shop. What ...
Thursday, 18 August 2016

25. Looking Forward: Amazon And Today’s Affluent Marketplaces In The United States
(Market Research News/Latest Market Research Findings)
...00 or more) reported they bought from it during the past 12 months. Amazon's affluent and very affluent customers are shopping there very frequently. While 66 percent of all American Amazon custom...
Monday, 11 July 2016

26. Dapresy Announces New UK Office
(Market Research News/Latest Company News And Announcements)
...en and Bosnia Herzegovina. Torbjörn Andersson comments: “We have successfully been working with customers in the UK and Ireland for more than five years, but now it is time for us to take ...
Thursday, 23 June 2016

...the continuous advancement of the company’s product offerings and solutions for both new and existing customers, and is the latest improvement in the company’s ongoing product releases pro...
Thursday, 09 June 2016

...’s not just our top-selling products that keeps us thriving – the support of our people and our customers is what has really helped us grow to become one of Britain’s most-loved bran...
Thursday, 19 May 2016

29. America's 10 'Least Engaging' Brands Revealed
(Market Research News/Latest Market Research Findings)
...ability. But according to 42,792 American consumers who participated in Brand Keys’ 21st annual, 2016 Customer Loyalty Engagement Index® (CLEI) survey, conducted by Brand Keys, the New York-...
Tuesday, 03 May 2016

30. Blog: Keeping Up With The Rapidly Changing Digital Landscape
(Market Research News/Market Research Blogs)
Customer Experience monitoring is nothing new, but the ways and depth by which we can scrutinise it are evolving faster than ever before. A few years ago the focus was on the digital revolution in cus
Monday, 18 April 2016

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