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Total 51 results found. Search for [ satisfaction ] with Google

Results 1 - 30 of 51
...erve. Key objectives of the survey include: •    To consistently measure passengers’ satisfaction with their rail journeys and compare the performance of franchised train op...
Wednesday, 08 March 2017

...n held back as a result of their gender. Yet women across the marketing industry report a greater degree of job satisfaction (89%) than their male counterparts (80%). Named after Amelia Earhart’...
Wednesday, 08 March 2017

3. Lightspeed Captures Global Survey Engagement Metric
(Market Research News/Companies Latest Products)
...a collection, today announced Survey Health Score (SHS), the real-time capture of panelists’ feedback and satisfaction levels post-survey. Lightspeed’s proprietary engagement assessment me...
Tuesday, 04 October 2016

4. TalkTalk Fights Back To Regain Market Share
(Market Research News/Latest Market Research Findings)
...nce this quarter, with share up 2.1 percentage points on last quarter.  Virgin Media customers have a high satisfaction score compared with other broadband providers, second only to Plusnet custo...
Thursday, 14 April 2016

5. Nepa AB Announces Launch Of Its Initial Public Offering
(Market Research News/Latest Company News And Announcements)
...hich means that insights and actions can be assigned a financial value. For example, an improvement in customer satisfaction with a certain product, service or department can be translated into actual...
Thursday, 14 April 2016

6. Blog: The Impact Of Staff On The Customer Journey
(Market Research News/Market Research Blogs)
...omer has across different channels and combine them to paint an overall picture of your customer.     Satisfaction amongst customers who have had a staff interaction SHOULD be higher than cu...
Friday, 26 February 2016

... customer experience delivery across critical journey touchpoints and to act on the voice of the customer (NPS, satisfaction, complaints) in real-time Enable businesses to convert customer feedback an...
Monday, 18 January 2016

8. SSI Teams with SessionM to Grow Mobile Access
(Market Research News/Companies Latest Products)
...stery shop, audit retail stores or product placement, capture fan experiences at sporting events, track patient satisfaction, monitor travelers at airports or do exit polling at movie theaters or voti...
Monday, 11 January 2016

9. Harris Interactive Appoints Financial Services Research Director, As The Business Further Grows
(Market Research News/Market Research Companies New Appointments)
...s into other regulated sectors. Davidson began his research career agency-side, focusing primarily on customer satisfaction and employee engagement studies across a number of sectors. During time in ...
Wednesday, 16 December 2015

10. Kantar Worldpanel Honoured As One Of The Best Places To Work In 2016
(Market Research News/Latest Company News And Announcements)
... look at what it’s like to work at particular jobs and companies. The survey asks employees to rate their satisfaction with the company overall, and key workplace factors like career opportuniti...
Thursday, 10 December 2015

11. New SSI QuickThoughts 2.0 Mobile App Gets High Marks
(Market Research News/Latest Company News And Announcements)
...stery shop, audit retail stores or product placement, capture fan experiences at sporting events, track patient satisfaction, monitor travelers at airports, or do exit polling at movie theaters or vot...
Wednesday, 09 December 2015

12. Market Probe Adds Raymond Lo to Market Probe Asia-Pacific Pte.Ltd.
(Market Research News/Market Research Companies New Appointments)
... was for a boutique agency in Sydney where he led and executed large B2C and B2B tracking studies covering NPS, satisfaction, and key drivers of these metrics, as well as market sizing studies for maj...
Wednesday, 18 November 2015

13. Demand for market research greater than ever
(Market Research News/Market Research Events News)
...mes, approaches, best practices and case studies. Qualitative market research, electronic sampling and customer satisfaction were especially popular topics this year, often attracting as many as 130 d...
Tuesday, 03 November 2015

14. TV sports packages tempt consumers towards more premium offers
(Market Research News/Latest Market Research Findings)
...o suppliers need to be savvy in how they up-sell their services without compromising on good value and customer satisfaction.” ...
Wednesday, 14 October 2015

15. SSI Presents 2015 QUEST Awards for Survey Excellence at ESOMAR Congress
(Market Research News/Market Research Events News)
...er and innovator on survey design and respondent experience, SSI introduced the QUEST (QUestionnaire Experience Satisfaction Tool) Awards in 2010 to support the industry’s continuing quest to im...
Monday, 28 September 2015

16. SSI Defines the Successful Mobile Survey Experience at ESOMAR
(Market Research News/Market Research Events News)
...will present the sixth annual SSI QUEST Awards.  SSI introduced the QUEST Awards (Questionnaire Experience Satisfaction Tool) in 2010 to support the industry’s continuing quest to improve r...
Thursday, 17 September 2015

17. Market Research Trade Fair Hits New Heights
(Market Research News/Market Research Events News)
...ected in the recently published trade fair program: Big Data & Analytics, electronic measurements, customer satisfaction and communities are only four of the hot topics that will be discussed in s...
Wednesday, 16 September 2015

...se include: Big Data & Analytics, Data Processing, Data Capturing Methods, Electronic Measurement, Customer Satisfaction, Communities, Implicit Approaches, Brand Leadership, Branches and Target Gr...
Thursday, 27 August 2015

...om their programmes, including; 3 percent revenue retention rate, with a 94.6 percent overall customer service satisfaction score. A 7 percent year-on-year increase in customer satisfaction. A 23 pe...
Friday, 21 August 2015

Businesses in the retail food sector, which was one of the biggest fallers in the latest UK Customer Satisfaction Index from The Institute of Customer Service, need to work smarter to understand and a
Monday, 27 July 2015

...p; Over two thirds of our customers have been with us for three years or more and we have a 99 percent customer satisfaction rate. “We have a sixteen-strong team at our Cardiff headquarters as w...
Thursday, 16 July 2015

... despite serious concerns regarding talent gaps and low levels of employee engagement.” When asked about satisfaction levels with the analytics tools currently available to them, only 6% report...
Wednesday, 15 July 2015

...nsights and their corresponding actions to be quantified with a financial value. For example, an improvement in satisfaction with a product or department of 1% can be translated into dollars and cents...
Tuesday, 23 June 2015

24. LANDESK Finds Employees Overwhelmingly Satisfied with IT Customer Service
(Market Research News/Latest Market Research Findings)
Against a backdrop of media reports of a growing dissatisfaction with corporate IT, LANDESK today announced a new report revealing that the majority of employees from organisations worldwide are actua
Wednesday, 17 June 2015

25. Firefish’s the numbers lab launches in the U.S. and hires new talent
(Market Research News/Companies Latest Products)
...Britvic and Unilever, as well as with financial services and travel sector clients. She specialises in customer satisfaction research and counts managing the Lidl brand tracker amongst her career high...
Friday, 12 June 2015

26. Computacenter rises to second place in customer satisfaction for 2015
(Market Research News/Latest Market Research Findings)
... users and their businesses, today announces that it has climbed from third to second place in overall customer satisfaction amongst top IT spending organisations in the UK, as found by the newly rele...
Tuesday, 09 June 2015

...ross multiple devices and screen sizes, and as a predictive tool, will help determine respondent engagement and satisfaction. “SSI’s mobile solution can be used in various ways to understa...
Thursday, 21 May 2015

...the presentations are: Applying Bayesian analysis to model main and interaction effects in drivers of customer satisfaction: Adele Gritten, LRW Europe and Mick McWilliams, Marketing Sciences Explorin...
Tuesday, 07 April 2015

29. Survey Finds The Happiest Jobs In America
(Market Research News/Market Research Blogs)
...bs. Of the 25,000 people surveyed for the report, school principals were reported to experience the highest job satisfaction despite having to juggle between the various stringent government standards...
Wednesday, 11 March 2015

30. Broadband Satisfaction Increases According To Ofcom Study
(Market Research News/Market Research Blogs)
...of customer service offered; including the speed with which their issues were dealt with. The highest level of satisfaction was reported in the pay TV market where over 80% of the surveyed customers ...
Monday, 02 March 2015

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